| I understand the importance of getting the right products
for your scrapbooks and accept that viewing items on screen is not always the
same as seeing and touching the products. Therefore, I offer a 14 day no quibble return policy on the understanding that you
respect the items and return as supplied in fully saleable condition.
All items are dispatched in perfect condition, but in the
event of damage in transit you should contact Crescent Creations within 3
working days. Please also keep all packaging and, if necessary, take
photographs of damage. The matter will then be taken up with Royal
Mail. Proof of posting is always obtained and any reports of lost
items will also be taken up with Royal Mail.
In accordance with the Distance Selling Regulations, you
are entitled to a 7 day "cooling off" period during which you can cancel your
order, You will receive a full refund within 30 days.
When returning an item for any reason please
contact me as soon as possible to request a return code. This should be
marked clearly on the outside packaging in order to be accepted for
refund. Buyer must pay return postage.
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